Printing Issues
Start Printing Button grayed out, cannot start printing.
Check if the printer is powered on and correctly connected.
Frame missing
Cleanse Nozzle, instructions refer to Maintenance Guide Book.
Blurry or Scattered prints
Reduce the distance between printhead and substrates.
Ghosting and Horizontal Mirror Prints
Change settings in “Pint Settings >Direction Settings>Line Directions”
Printing started, but no content printed
Ink run out Check if CISS ink run out
Check ink cartridge chip status if need to change cartridge
Print Delay exceed printing target length
Check Print Delay settings
No Photocell signals Reassure Photocell connection
Check settings in“Peripheral Manager>General>Photocell”
No Synchronizer signals
Reassure Synchronizer connection;
Check settings in“Peripheral Manager>General>Synchronizer”
Cannot identify ink cartridge
Ink cartridge not successfully connected, Reconnect ink cartridgeInk cartridge not successfully connected Reconnect ink cartridge.
Wrong Sales Code on ink cartridge Try another cartridge and contact supplier.
Cannot identify photocell
Photocell not successfully connect
Reassure Photocell connection.
Wrong photocell settings
Check settings in“Peripheral Manager>General>Photocell”